Eyak Technology

Medical Staffing
3rd Medical Group 
Elmendorf AFB, AK

In October 2004, EyakTek was awarded a contract with the 3rd Medical Group out of Elmendorf Air Force Base to provide professional medical services. This contract is a centralized Personal Services, Indefinite Delivery Indefinite Quantity (IDIQ), Multi-Agency Acquisition Contract with one base year and seven option years. Under this contract vehicle, EyakTek has successfully placed physicians, physician assistants, nurse practitioners, nurses, certified nursing assistants, medical assistants, pharmacist, pharmacy technicians, laboratory technicians, social worker, chiropractor and chiropractor assistant in military medical treatment facilities throughout the United States.

EyakTek successfully recruited and provided approximately 90% of the resources tasked and only subcontracted approximately 10% of those requirements. This contract is performance based where
delivering resources that meet or exceed the personnel requirements are to be provided within a designated timeline. EyakTek has met or exceeded that goal on every task issued. 

DoD/VA Joint Venture
3rd Medical Group/Anchorage VA
Anchorage, AK

The The DOD/VA JV Project provides 3rd Medical Group (Air Force) and the Anchorage VA a cost comparison/re-imbursement process in order to eliminate the duplication of costs/services to the Active Duty, Retirees and Veterans Population.

There are five positions associated with this part of the contract and they are CBRSO Supervisor, Health Systems Planner, Program Assistant, Data Analyst and Accounts Receivable Technician.

Since inception some of the following processes/actions have been implemented:
• New billing process VA ER patients
• Individual billings were completed for each patient
• Detailed planning for the OR and data collection process established for OR utilization
• Billing inaccuracies identified from inaccurate patient category in CHCS
• Patients not properly categorized and not all encounters in CPRS being closed out were identified
• Forecasted required space for new clinic designs
• Coordinated each agency’s warehouse departments to finalize recommendations for the purpose of integrating warehouse space
• Identified and decided that the 3 MDG CSS facility could handle additional workload from the VA clinic
• Identified a deficiency for Lab & Radiology visits in the billing process, as the CPT & ICD9 codes are unavailable to retrieve electronically
• Implemented a weekly billing cycle for inpatient and ER visits, providing a more even workload and quicker turnaround time for payment
• Facilitated the Medical library integration to consolidate the two libraries

TRICARE Flight's Central Appointment Services
Elmendorf AFB
Anchorage, AK

The TRICARE Flight’s Central Appointment Service (CAS) provides appointing and scheduling support within the 3rd Medical Group for over 41,000 beneficiaries, both active duty and retired. Currently the CAS utilizes the Military Composite Health Care System (CHCS), Nortel Norstar Applications Module & voice mail System (IVRU), and Norstar Cinphony Automated Call Distribution (ACD) in a MS NT Windows 2000, Exchange, and MS Office environment.

EyakTek provides on-site technical, operational, administrative and managerial support to the CAS.  EyakTek’s on-site staff currently supports 14 clinical areas, performing managerial support to the clinical appointment process and providing administration, technical assistance and maintenance to the CHCS PAS/MCP systems. The EyakTek staff is responsible for problem identification and resolution, developing and maintaining standards on problem escalation and prioritization, and capturing and documenting best practices. The EyakTek staff configures, operates, and maintains all desktop and telephony systems associated with the aforementioned processes and functions.

Consulting & Development Support
U.S. Army Medical Research & Materials Command
Fort Detrick, MD

Ft. Dietrick Army Medical Command was directed to migrate multiple applications from their current environment (Oracle 9i) to an Oracle Relational Database Management System (RDBMS-based system, Oracle 10g).

EyakTek’s qualified Oracle developers are on-site working to migrate multiple applications from the USAMISSA Enterprise Service, to an Army MEDCOM-approved platform, as well as continued support for their legacy application. Eyak developers are responsible for requirements analysis, database/application design, data modeling (logical and physical), application and interface development, system/unit testing, training, deployment and documentation.This project requires in-depth knowledge of U.S. Army and DoD Health Affairs security policies and procedures, software documentation, design and development standards, software design, development practices and methodologies, plus quality assurance,configuration management and system administration.

Staff Augmentation
Vascular Lab Technical Director & Technician's Assistant 
Walter Reed Army Medical Center, Washington, D.C.

EyakTek provided a certified Vascular Technologist as Technical Director, with experience in Vascubase software and vascular procedures to perform diagnostic imaging services to patients at WRAMC. EyakTek also provides a Vascular Technician’s Assistant to perform total patient care activities and procedures whose responsibilities include, but are not limited to: assisting in surgical procedures, conducting daily hospital rounds, scheduling surgical cases, handling daily urgent and emergent schedule changes, support services, providing follow-up care, evaluations, and discharge planning summaries and administrative support.